Shipping policy

We want your Memories experience to be as smooth and easy as possible, so here’s everything you need to know about shipping.

Shipping & Delivery

Orders usually arrive within 3–5 business days in Cairo and Alexandria, and 3–8 business days for other governorates.

Customized orders may take a little longer, depending on the design and the order details.

If you’re ordering for a special occasion or need your order by a specific date, just let us know! Send us the date you need it by, and we’ll do our best to make it work. 🤍

 

A Little Note About Your Package

Our shipping company does not allow packages to be opened or inspected while receiving the order.

But don’t worry! If there’s any issue with your order, simply reach out to us after receiving it, and we’ll be happy to help and work with you to find the best solution.